We understand that small businesses cannot afford dedicated IT personnel, to run their system and make the most efficient use of their computer system. To this end we have revamped the standard maintenance contract to include the everyday administration, as well as standard maintenance.

Globefinity Systems offers technical support via phone and email for installations and troubleshootings to all our customers with a valid license. Furthermore, we offer the following support options:

  • Custom Software
  • Proprietary
  • TeamViewer
  • Onsite Support
  • Supply of Hardware & Software
  • Networking

Our Support service includes:

Hardware and Software Support

We have long standing relationships with world leading technology companies and offer multi-vendor, multi-technology support contracts across all the leading vendors. ...

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Installation and Configuration

We have a team of highly qualified engineers providing installation and configuration services on a wide range of hardware and software.  ...

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Software Asset Management

Software Asset Management (SAM) is an industry best practice that helps you control costs and optimize software investments across your organization ...

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Available support schemes

Basic Support

Support and administration, through remote access, via Teamviewer, or by telephone, for Network Servers, Desktops,Workstations, Switches, Routers, Printers and defined Software.

Essential Support

Support and administration, through remote access, via Teamviewer, or by telephone, for Network workstations, Switches, Routers, Printers and defined Software.

  • Discounted rates for onsite calls
  • Guaranteed response times
  • Professional Advice on Hardware and Software installation.

Ultimate Support

  • All the services of Essential Support
  • All on-site support under the terms of the contract
  • All on-site and workshop hardware and system repair, excluding parts..
  • Temporary replacement of Server and Workstations subject to availability.
  • Temporary replacement of Switches, Routers & Printers, subject to availability
  • On-site and workshop data recovery assistance.

Under the remote and professional contracts, these schemes are only available if a network meets a defined standard.

Need help?

Our experts are here to assist you choose a domain name or cofigure the email system for your business. Please don't hesitate to contact us with your questions!

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